让我们支持您的项目
无论您是寻找电芯、系统集成还是定制化解决方案，我们的团队将在1个工作日内回复您。
Guangzhou HQ
Welcome to Great Power Energy headquarters to discuss energy storage solutions face-to-face with our technical team.
全球办事处
鹏辉能源在全球设有多个海外办事处，为当地客户提供就近的技术支持与商务对接。无论您身处哪个时区，我们的团队都能快速响应您的需求。
如需了解具体办事处的详细联系方式或安排拜访，请通过上方询盘表单告知您的所在国家与项目需求，我们将为您匹配最合适的对接人。
联系对应区域销售Dedicated Sales Team
针对不同产品线，我们配备了经验丰富的销售工程师团队。无论您关注电芯选型还是系统方案集成，均可直接联系对应团队获取专业支持。
Energy Storage Cells and Modules
覆盖风鹏、瀚海、POLAR及HOME系列电芯，提供样品测试、规格书下载及批量采购咨询。
System Integration and Solutions
面向工商业储能柜、集装箱系统及户用储能PACK，提供项目可行性评估、BOM报价及技术对接。
Tip: To expedite response, please specify your target market, application scenario, and estimated volume in your email.
客服响应时间与时区覆盖
全球团队接力支持，确保您的项目在任何时区都能获得及时、专业的技术响应。
Standard Service Hours
Monday to Friday 09:00 – 18:00 (GMT+8)
Emergency Technical Support
7×24小时值班热线，针对系统故障与现场调试提供即时协助。
Average Response Time
Email inquiries on weekdays are typically answered within 4 hours; complex technical issues receive a preliminary solution from dedicated engineers within 24 hours.
我们在中国、欧洲及美洲设有本地化支持团队，实现跨时区无缝交接。
Guangzhou Headquarters Location
Welcome to visit Great Power Energy's Guangzhou headquarters to tour our automated production lines and R&D laboratories.
No. 912, Shiliang Road West Section, Shawan Town, Panyu District, Guangzhou
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常见问题
关于询盘、样品与物流的常见疑问，帮助您更高效地推进项目。
What is the Minimum Order Quantity (MOQ)?
不同产品线的 MOQ 有所不同。电芯类产品通常支持小批量试单，系统级产品建议根据项目规模沟通具体数量。请在询盘中注明您的目标市场和应用场景，我们将提供针对性建议。
Do you provide free samples or test units?
对于已建立合作意向的客户，我们可提供样品支持。请通过联系表单提交需求，我们的销售团队将在 1-2 个工作日内与您确认样品政策及物流安排。
What is the standard lead time?
常规产品的交货周期通常为 4-8 周，具体取决于订单量和当前产能排期。紧急项目可优先沟通，部分海外办事处备有现货库存。
Which payment methods do you accept?
我们支持 T/T、L/C 等国际贸易常用结算方式。新客户首次合作建议采用预付款+尾款模式，长期合作伙伴可申请账期支持。
How can I get technical support or after-sales assistance?
您可通过联系表单描述问题，或拨打总部电话直接转接技术部门。海外客户也可联系当地办事处获得本地化支持，响应时间通常为工作日 24 小时内。
Privacy Policy Statement
我们严格遵守《中华人民共和国个人信息保护法》及相关法律法规，仅收集用于处理您的询盘及业务沟通所必需的信息。您的数据将受到加密保护，未经您的明确授权，我们不会向任何第三方披露或共享。
Thank You for Your Trust
We have received your inquiry. The Great Power Energy team will contact you within 1 business day.
What Happens Next?
Requirement Confirmation
Our sales engineers will reply within 24 hours to confirm project scale, application scenarios, and technical requirements.
Solution Matching
Recommend the most suitable energy storage cells or system solutions based on your target market and product needs.
Samples and Quotation
Provide detailed technical specifications, certification documents, and formal quotations, supporting small-batch sample testing.
For urgent technical support, please call the Guangzhou headquarters directly or email our official address.
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